OrangeUP is a workforce development and outsourcing agency that specializes in the offshore recruitment of reliable and long-term remote Virtual Assistants, mainly based in Colombia. We handle the entire outsourcing process for our clients from end-to-end, including hiring, briefing, project managing, HR, payroll, and disruption or replacement cover.

This means that all you need to do is tell us what you need to outsource, and we will find the most reliable Virtual Employee for the job so that you can focus on more important tasks while we handle the rest.

With more than 10 years of experience in remote workforce and the outsourcing industry, our company has developed interview, screening, training, and reward programs that result in reliable and long-lasting relationships with highly skilled Virtual Employees. We only hire the best person for the job, and we do everything we can to get your job done without delay.

Our Management Team and Customer Support Team are also based in the United States, which removes any timezone or communication barriers that you may encounter with freelancers or other outsourcing providers.

We also have a company culture that rewards great work and provides employee perks and benefits to ensure that your Virtual Assistant is always happy. A happy employee results in seamless work and dedication to the job.

If for any reason, your Virtual Assistant is unable to continue with their task, we provide disruption cover and will find you a replacement quickly without any additional charges.

We're also different because we offer our proprietary PRIME™ and VISTA™ methodologies to help our clients effectively scale their businesses and optimize their operations.

If you're working all hours of the day and wasting time on tasks and processes you hate, it's time to take action today. It's time to scale your business with better business processes and outsource to a reliable Virtual Assistant so that you can focus on growing your business.

Our OrangeUP Launchpad™ solution can help you automate your business processes, integrate your digital tools, and document your SOPs. We'll even train a Virtual Assistant on all your new business systems and processes so that they can take over tasks such as social media, admin, customer support, and more.

1. Job description: Book a free consultation with our Outsourcing Specialist and give us an overview of the task that you need outsourcing as well as what you're looking for in a Virtual Assistant.
2. Package Selection: Our Outsourcing Specialist will provide recommendations on the type of Virtual Assistant you need and the package options available to you. We currently offer Virtual Assistant Services and our comprehensive OrangeUP Launchpad™ solution.
3. On-boarding: Our Operations Officer will take you through the client onboarding process so that you have the best tools to work efficiently and effectively with your Virtual Team.
4. Recruitment: Once we are both clear on the requirements for the task and the Virtual Assistant, we will start interviewing the candidates that meet your requirements and create a shortlist of options for you. This process usually takes around 1-2 weeks.
5. Interview: Once the shortlist has been created, you have 2 weeks to review and approve the applicants you would like to interview. We always recommend our clients to have at least a video conference call with the Virtual Assistant when reviewing them for the job.
6. Hiring: When you're ready, we will hire the Virtual Assistant and take them through onboarding, orientation, and set-up. We formally introduce them to our team and yours and help set up all the expectations between you and the Virtual Assistant so that everyone is on the same page.
7. Time to hit the road! From here on, you will start working with your Virtual Assistant with the support of your OrangeUP team to assist you in the initial 'nesting period' to avoid any miscommunications or misunderstandings. Our team will also have regular meetings, performance reviews, and provide company benefits for your Virtual Assistant to ensure their happiness and to get all your tasks done the way you want them.

Yes, we do! While most of our clients are based in the United States, we also have clients from Canada, France, and other parts of the world.

When we start working with a client, we find a Virtual Assistant that can work in the client's preferred timezone in any country. All you have to do is tell us your preferred working hours so we can help you find a suitable Virtual Assistant.

The pros:

• Dedication and motivation - Colombian workers are known for their positive attitude, high dedication and motivation levels, strong work ethic, and willingness to go the extra mile to ensure satisfaction across every task they complete. They welcome positive and negative feedback and implement changes to ensure they continue growing within their role and your company.
• Cost-effectiveness - When outsourcing to Colombia, you'll pay your full-time or part-time VA a wage much less than hiring a local employee. This gives your business access to high-quality services at an affordable rate. In addition, you'll be providing your VA with a comfortable income for someone living in Colombia.
• Highly skilled workforce - The Colombian workforce is known for being highly skilled. Outsourcing to Colombia allows companies to access top-notch talent without building large teams of full-time employees.
• English proficiency - English is widely spoken in many parts of the country. It helps our clients communicate seamlessly with their Colombian staff, avoid cultural misunderstandings, improve collaboration, and reduce overall project timelines.
• Time zone alignment - Colombia is in a similar time zone to the United States, which benefits both the client and the Virtual Assistant. This allows for better communication and collaboration during regular business hours.

The cons:

• Tax and legal environment - Due to differing local laws concerning corporate tax, we do not offer VAs specializing in accounting and finance. We only have basic bookkeeping VAs to assist you in processing invoices, cash flow management and tracking, data entry, and managing payroll.
• Data security risks - Although digital security tools protect data exchanged between offshoring nations, sensitive information remains susceptible to attack. If you require assistance from our Operations Team in suggesting the best online tools, platforms, and remote work options to reduce your data security risk, we are always available to assess your business and make personalized suggestions. We've been able to do this for hundreds of businesses over the years we've been in operation. Exercising caution when planning large amounts of confidential information abroad is paramount to ensure the utmost safety and integrity.

• Discovery Call - Book a FREE consultation with our Outsourcing Specialist and give us an overview of everything you're looking for in a VA.
• Strategy Map - Within 24 hours of the call, our team will personalize a Strategy Map and VA Recruitment Plan for you to review and approve.
• Virtual Assistant Recruitment - We will start interviewing the candidates that meet your requirements and create a shortlist of options for you. This process usually takes around 1-2 weeks.
• Interview - After shortlisting, you have two weeks to review the applicants. We always recommend our clients to at least [meet our VAs](#) via video call when reviewing them for the job. Our HR Manager will facilitate this call to ensure no crucial questions are missed.
• Hiring - When you're ready, we'll hire the Virtual Assistant and take them through onboarding, orientation, and set-up. We'll formally introduce them to our team and yours and help set up all the expectations, so everyone is on the same page.
• Time to hit the road - From here on, you will start working with your Virtual Assistant with the support of your OrangeUP team to assist you in the initial 'nesting period' to avoid any miscommunications or misunderstandings.
• Regular check-ins - Our team will also have regular meetings and performance reviews and provide company benefits for your Virtual Assistant to ensure their happiness and to get all your tasks done the way you want them.